Golden West Technology’s mission statement reads…”Delivering quality products that consistently meet or exceed our customers’ contract manufacturing requirements with an internal focus on continual improvement and a customer-first attitude that enhances customer satisfaction.” In order to accomplish this goal, we strive to continually improve our operations. An example of that commitment was becoming ISO 9002 certified in September 1999 and then following that up with a successful upgrade to ISO 9001:2000 in March of 2004. Alliance International Registrar is our current registrar that regularly visits our facility to ensure that our operations continue to meet the most demanding of quality standards. Another example of that commitment is our Customer Satisfaction Measurement Program implemented way back in 1999 along with the original ISO version. It was not required at the time but GWT did it anyway in order to be more responsive to our customers’ requirements and needs. It helped make our transition to ISO 9001: 2000 all the more faster and smoother because much of the new requirements were already in place when ISO introduced the new standard.
Trackback from your site.