This year’s audit by our registrar NSF-ISR was particularly challenging for a number of reasons… the first one being that GWT had to comply with the latest ISO and AS91OO standard upgrades that take us to 2015 and 2016 respectively. Secondly, over the past 19 years of compliance, our original Quality Manual’s organization and configuration needed to be updated to totally match the most current standards. Not only did we pass the audit with flying colors but we also have a brand new Quality Manual that has a realigned and reformatted, fresh look that is easier to use and apply. Huge thanks to Derek Bannon, our Quality Manager, for successfully navigating us through this process.
Posts Tagged ‘standards’
With ROHS2 requirements kicking in for medical customers in Europe this year, Golden West Technology is responding with suitable programs to comply and excel in an ever demanding environment. GWT has one major medical customer already conducting a full product transition and we have the proper procedures and mechanisms in place to comply with a knowledgeable purchasing office, a reliable material certification collection system, and a strong team to address more demanding audit visits to come.
GWT attends Nadcap, the global cooperative standards-setting program for aerospace, defense and related industries, for the first time. The four day conference from Feb 16-20 was held in Dallas, TX, and GWT sent two associates to participate and get introduced to the organization. Riki Brown and Dick Fryhoff were assigned to the Electronics group and participated in information sessions, training, and various breakout sessions discussing future policy and direction.
Golden West Technology’s mission statement reads…”Delivering quality products that consistently meet or exceed our customers’ contract manufacturing requirements with an internal focus on continual improvement and a customer-first attitude that enhances customer satisfaction.” In order to accomplish this goal, we strive to continually improve our operations. An example of that commitment was becoming ISO 9002 certified in September 1999 and then following that up with a successful upgrade to ISO 9001:2000 in March of 2004. Alliance International Registrar is our current registrar that regularly visits our facility to ensure that our operations continue to meet the most demanding of quality standards. Another example of that commitment is our Customer Satisfaction Measurement Program implemented way back in 1999 along with the original ISO version. It was not required at the time but GWT did it anyway in order to be more responsive to our customers’ requirements and needs. It helped make our transition to ISO 9001: 2000 all the more faster and smoother because much of the new requirements were already in place when ISO introduced the new standard.